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Announcing the winners of the Membership March Prize Pool

We have had a stellar Membership March and Good Cycles would like to thank everyone who signed up this month for their care and generosity. You are making a difference in the lives of young people overcoming their barriers to employment. And now, the moment you have all been waiting for … 

Membership March 2024 Prize Winners

Two month Lug+Carrie subscription: Peter E.

Bridge Road Brewers Prize Pack: Hilton S.

$250 Good Cycles Voucher: Laura S.

2 FYXO Melburn Roobaix TicketsCathy R.

Vittoria road tyres and Vittoria t-shirt: Jules F.

Vittoria MTB tyres: Corey M.

Vittoria gravel tyres: Miwa T.

Lime credit voucher: Simon W., Ben M.

Purpose Precinct Prize Pack: Nathaniel F.

Homie $50 voucher: Sam G., Martin W. 

Moon Meteor-X Auto 450 Lumens Lightset,  Good Cycles drink bottle, Rock “n” Roll Gold Chain lube Prize Pack: Matt O., Clare H., Rebecca M., Luke H., Jess H., Bec M.

Merida drink bottle, Merida t-shirt, Rock “n” Roll Gold Chain lube Prize Pack: Tara L., David W., Russ M., Darren B., Ryan T., Ernesto N., Leon H., Simon T., Anthony B., Emily C.

Rock “n” Roll Gold Chain lube and Good Cycles drink bottle Prize Pack: Josh R., Gabby S., Malcolm C., Karla B., David D., Matthew S., Francesco Z., Ed Z.

Congratulations to our prize pack winners!

We hope our Membership March winners enjoy their rewards. Feel free to drop in to any of our stores if you have any bike related questions, our staff will be sure to help you out. Be sure to check out your monthly newsletter for all things Good Cycles, in the meantime, happy riding everyone! 

100% of our profits go towards employing young people facing barriers to employment.

Make a positive impact on a young person’s life by getting your bike serviced with us. 

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Lucas’ experiences as an Operations Coordinator

At our fast-paced warehouse in North Melbourne you’ll find Lucas. He began working with us in 2020 and developed transferrable workplace skills that saw him move from car share cleaning to become our City Services Operations Coordinator. During our interview, Lucas reflected on how he learned to create a safe, more inclusive workplace for others, and how he works to create good cycles of change in the wider community.

What was an average day like in car share cleaning and which skills could you transfer to your current role?

Using an e-bike, I would carry cleaning equipment to various work sites in Metro Melbourne. Typically, I would clean up to 14 car share vehicles per shift, completing work orders after they had been cleaned. I think time management and taking responsibility were two skills I transferred to my role as Operations Coordinator. Working under time constraints prepared me to stay focused while coordinating tasks in the warehouse. And even though I am based in the office, I still get to go out into the CBD to do grouting and lock removals which helps break up my day.

Were there any challenges in your role as Operations Coordinator that you had to overcome?

In the beginning, I felt a bit of imposter syndrome because other team members were older than me and they appeared to have more experience than me. This left me feeling like I didn’t deserve to be here. Another personal challenge was overcoming social anxiety when talking to the staff. It used to make me feel uncomfortable because I went from being part of the team to transitioning into a leadership role. I would notice people talking to me differently, but I persevered to become more secure in my position and gained confidence in the role. I’ve also taken steps to make staff feel more comfortable while working, which has provided me with a sense of purpose.

Tell us about some of the steps you’ve taken to make staff feel comfortable while they work.

I’m motivated towards helping make the workplace a more comfortable environment for feminine presenting staff because I didn’t come out as trans until after I began working here. When I started my transition, I experienced a different level of respect from men in the street based upon how I presented myself. I started to notice a huge disparity in how our feminine presenting staff were being treated when they went out into public to work. 

Incidents were going unreported as they were reluctant to speak up. It wasn’t fair to them, so I sat down to listen to their experiences so we could develop strategies about what we could do as a workplace to improve the situation. One thing we tried was sending people out in pairs and never being alone on the street for long. We also made the workplace more welcoming, creating safe spaces to share stories from the job. That meant we could bond over the good and the bad, and rely on each other if we ever needed help. The benefits were immediate and it has been a boost to the warehouse ever since.

"Being an ally is a worthwhile cause and something I am passionate about."
Lucas
Office Coordinator

What has been a highlight for you while you’ve been working here?

Some of our staff used to struggle coming to work on time and found it difficult to focus. When our Youth Coaches guided them, you could see a change. Their work ethic improved and they were arriving to work with a sense of purpose. Doing the simple things right and seeing them accomplish their goals reminded me why I enjoy working at Good Cycles.

Lucas embraces our mission of creating good cycles of change. He spreads positivity by dedicating himself to leadership and being an ally for underrepresented staff members. His willingness to do the right thing is something we should all strive for, whatever our role in life is.

Curious about joining our crew?

Visit our Good Jobs page and see what opportunities await you.

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Check out the great work our team has been doing on our most recent FOGO Bin Liner Project!

Recently our team has been working together with Citywide to deliver bin liners on behalf of the City of Melbourne for food and garden organics waste to registered homes around town. We’d like to take this opportunity to acknowledge the amazing work our staff have been doing these past few weeks, demonstrating teamwork and communication skills to complete this project.

What the project involves:

Under the guidance of Team Leader Gareth, the crew gathers in the morning and would receive a section of a map with participating residences. Each crew member receives a bundle of bin liners and travels to their respective drop off locations in a van. Using e-cargo bikes as well as travelling by foot, each team member delivers a bin liner to each property on their list. After every shift, the team reconvenes to check how many residences received bin liners and how many more remain for the next shift.  

Over the course of three weeks, the 7-person crew delivered bin liners to 10,000 addresses in the City of Melbourne. An astonishing accomplishment and all credit goes to our crew of young people who have meticulously worked together to get the best out of each other. “It’s been great to see how smooth the workflow has been. I’m so proud of the teamwork that has been on display throughout these three weeks,” says Team Leader Gareth. “Major shout out to Lucas as without his organisational skills, none of this would have been possible,” added Gareth.  

"Fantastic to partner with Good Cycles for our FOGO bin liner delivery program for a third time running. Their professionalism and can-do attitude made getting the job done easy and supporting young people on their journey to rewarding employment is such a great outcome. We look forward to future employment opportunities."
Tim Wright
Senior Recycling Manager, City of Melbourne

The Good Cycles team have proven themselves to be hard workers in a team environment, taking with them many communication and leadership skills that they can transfer into future employment.  As this project did not require a driver’s licence or other forms of certification, it is another example of meaningful, entry level work that breaks through barriers to employment. 

"Citywide is pleased to have supported another successful FOGO Liner Delivery Program for the City of Melbourne, in collaboration with our long-standing and entrusted partner, Good Cycles. The liner program aims to encourage the ongoing uptake of FOGO services throughout the Melbourne municipality whilst also serving as a valuable entry point for youth employment and skills development through Good Cycles' community partnership initiative. A win for the environment, the Melbourne community and young job seekers."
Gabrielle Lethlean
Sustainability and Continuous Improvement Lead, Citywide Waste

Our Good Logistics team has made an environmental impact on many residences within our community, helping to prevent tonnes of food and garden organics waste from ending up in landfill and helping shape the way we think about residential waste. Each delivery of bin liners means that we can take another step towards shaping more livable communities, converting residential food and garden organics waste into fertiliser and compost.

Find out more about the positive impact we’ve been making.

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Camilo’s experiences in City Services

We recently sat down with Camilo from City Services, to listen to his experiences at Good Cycles and what he has learned on the job so far

Camilo migrated from Venezuela in his late teens, learning English while working around town. After discovering Good Cycles through a Facebook group for Spanish speakers, it led him to a job working as a van driver in our Labour Hire partnership with Lime. His time on the road taught him some valuable communication and management skills, that helped break down his barriers to employment and opened up further leadership opportunities within Good Cycles. Twelve months on, Camilo reflects on his transition to a leadership position, emphasising the importance of learning on the job and being an empathetic listener, and the virtue it plays in motivating his staff.

Tell us about your experiences with Good Cycles

I’ve found that the work is fun and collaborative, which put me at ease on my first day. There’s a focus on keeping the workplace friendly while you learn on the job. When Good Cycles’ Impact Team contacted me for the first time, they made a good impression. They cared about my goals, and that motivated me to try my best on the job. I poured my heart and soul into my work, and it ultimately paid off when the Impact Team contacted me to see if I was interested in taking a leadership role in City Services. I was excited to know that I had made such a positive impact that Good Cycles were headhunting me. 

Tell us about your role as Operations Supervisor. What skills have you acquired and what have you learned about yourself?

During my first week in the office, my supervisor told me: “Expect the unexpected!” When I arrive at work, I first see who is on shift and scan the warehouse for available equipment. I get a sense of how the crew are feeling so I can meet them on their level. Over the past year, I have learned how to manage a team of over 30 people and I have improved my risk assessment skills. Under the guidance of my supervisors, my admin skills have also improved and I can better communicate with partners and clients.

How would you describe Good Cycles as an organisation?

I would say that the company is very patient with its staff. This is a place where you can feel comfortable learning on the job, where you are expected to make mistakes and gradually improve in your role. Everybody sets small attainable goals in a positive working environment that promotes inclusion and safety. Having the Impact Team to assist you in any issues you may have and all the resources they provide makes everybody here feel comfortable on the job.

"At Good Cycles, I was given enough responsibility to feel like my work was worthwhile."
Camilo
Operations Supervisor

What has been a highlight of yours while working here?

Apart from mastering cafe latte art, my first month working as a van driver would be high up on my list. I remember rescuing a scooter from the Yarra River and feeling such a sense of accomplishment. This job gave me the freedom to work the hours I wanted and made me feel like I was achieving something during my shift.

What’s in store for Camilo in 2024? Camilo shared with us his aspirations to undertake study in the field of Interior Design. Camilo’s positive attitude and hard work has been attested to by his peers, and Good Cycles is grateful for all his hard-work approach, the leadership he’s shown, and his cheerful, friendly demeanour he consistently exhibits.

Interested in joining the Good Cycles crew?

Visit our Good Jobs page and see what opportunities await you.

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What makes Good Cycles your friendly neighbourhood bike shop?

As a social enterprise that empowers young people with safe and meaningful work, we believe in the power of positivity. It is one of the moving forces for our good cycles of change. We recently asked some of our bike mechanics to shine a light on this positivity, and posed the question: What makes a bike shop accessible? Here are four values that our bike mechanics bring to our stores.

Listening

We make sure each customer is heard, that we respect your time and budget so you can get the best out of your customer experience. Listening to a customer will allow our mechanics to solve any issues you may have, which means you can get back to cycling and getting the most out of your bike.

Respect

We understand that your bike may be your primary mode of transport and is important to you. We can work together to get you back on the road with our quality service. For us, respect also means being honest with you if the cost of service will outweigh the price of your bicycle. Our mechanics will always be happy to assist you with any query you might have.

Being Approachable

We stay grounded by constantly reminding ourselves that we serve a diverse community of cyclists. Commuters, seasoned roadies, adventurous MTB riders, second hand bike enthusiasts all visit our bike stores for regular servicing and to purchase parts & accessories. We open our doors with gratitude for each and every person that visits us.

Engaging with the client

We never make presumptions of our customers’ wants and needs, nor their cycling skills and level of bike knowledge. We take the time to ask questions, to understand what each person wants so they can get the very best out of their bike. 

"We're here to do what's best for your bicycle, because we love seeing the cycling community grow."
James
Good Cycles Bike Mechanic
"Very friendly, invested and helpful; very reasonably priced for the CBD."
James T.
Goldsbrough Lane customer

Our mechanics take the time to take special attention to details and are collaborative in finding what’s best for a customer’s bicycle. We are passionate about working for the community and providing the quality service to get you on your way. And remember, when you shop with us, know that 100% of our profits go to towards employing young people facing barriers to employment. Why not make a positive impact today and bring your bike in for service with one of our friendly mechanics.

100% of our profits go towards employing young people facing barriers to employment.

Make a positive impact on a young person’s life by getting your bike serviced with us. 

Get discounts off servicing and accessories when you sign up to be a member this year.

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10 Years of Change video tells the Good Cycles Story and Champions Our Young People

We have been steadily growing as a social enterprise these past ten years, so to celebrate, we’ve gathered together staff and crew to feature in a 10 Years of Change video. The video shines a spotlight on each division of our organisation, demonstrating the Good Cycles of Change that began in 2013.

Showcasing our humble beginnings teaching young people to repair bikes, then highlighting the expansion of our social enterprise to provide jobs for young people facing barriers to employment. As you will see, the video champions our Young People, by supporting them to acquire transferable goals to reach their own goals. We will continue to develop new ways to create employment to makes a positive impact on community and on the planet.

"Our mission is to create safe and meaningful work that create good cycles of change within out community and protect our planet."
Jaison Hoernel
Good Cycles CEO

We’d like to send our gratitude to the wonderful folks at Cormac Creative Studios for bring our vision to life.

A special shout out to our very own John Bech, for providing his voice over for the video.

We’d also like to thank our generous partners for their continued support during our Ten Years of Change. Each and every one of you has made a positive impact to the lives of young people facing barriers to employment.

Video Transcript:

Spoken by John Bech

It all started in 2013. An idea born over a cup of tea to use the bicycle for positive change. Loretta Curtin and Luke Wright taught people how to fix bikes and break through barriers to employment. Through the Pedal Empowerment Program,  we up-skilled young people, serviced thousands of bikes and donated bicycles to help asylum seekers get mobile.

In 2015, we took over Bicycle Training Australia. Mixing Trainees with young people who were battling our justice system, new to Australia, or facing long-term unemployment.

In 2016, we opened the community bike hub in Docklands and our new CEO wins us the Melbourne Bike Share servicing contract.

In 2017, Good Cycles expands even further, opening its second community bike hub – this time in Geelong. But we didn’t stop there!

In 2018, we begin to deliver services on bikes. Everything from car share cleaning, collecting organic food waste, solar bin checks, deliveries and logistics, asset management and more. Creating meaningful jobs to empower young people while removing trucks and cars from our streets.

It’s 2021 and we go beyond the bike: acquiring Open Spaces, a commercial landscaping business to help young people find jobs landscaping, collecting litter and mowing grass for the entire length of the Western Ring Road. Our Youth Employment Program provides countless hours of employment, coaching and support.

But we didn’t stop there! In 2022, we opened our fourth bike shop at Nightingale in Brunswick and we are servicing all the Lime share bikes across Melbourne and Sydney.

Which brings us here – The Purpose Precinct, a hub that showcases the wares of over 30 social enterprises. Supporting the sector, while employing and training more young people.

10 years on, we are still innovating to create meaningful jobs. Good jobs that break through barriers to employment, that nurture our community, are good for the planet, and create Good Cycles of change.

Want to get involved in all things Good Cycles?

Enquire about our membership packages for 2024!

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2023 was another fantastic year, with plenty of highlights

We want to take this opportunity to thank our amazing staff for all they’ve accomplished this year. Our Good People make us proud to be a part of the Good Cycles family. In fact, we saw a 40% increase in employment – amazing! We’re privileged to ensure safe and meaningful work for all our employees, so watch this space to see what’s in the works in the new year. Now follow us down memory lane and relive this year’s stand out moments.

 

February saw us launch our newest bike shop in Brunswick. Located in the Nightingale Evergreen building, nestled by the Upfield Bike Path, we have been welcomed by thousands of cyclists this year. We are so thankful to Nightingale Housing for supporting us throughout this journey. A special shout out to Woodbeast and YMCA Rebuild for the countless hours fitting out the bike shop – without you none of this would be possible.

June played host to the annual Melburn Roobaix, an exhilarating fun ride that twists and turns through Melbourne’s inner north. We provided fun and support for participants riding in costumes and all types of contraptions. Many cyclists received complimentary 3 month memberships to all of our bike shops as a thank you for participating. A brilliant ride was capped off with the news that Melburn Roobaix had raised $500 for FoodBank Australia.

 

In July, Good Cycles began its partnership with Brunswick Cycling Club. A fantastic opportunity for us to broaden our social impact and reach through passionate cyclists of all ages.

September was jam packed: we were featured on ABC News and Tern Australia partnered with Good Cycles. Tern’s range of Bosch powered e-bikes and cargo bikes will give you peace of mind since they’re accessible and comfortable to ride. You can find our range of Tern e-bikes and cargo bikes online and in store, where our friendly retail staff will show you how easy it is to replace your second car.

A few of our staff had the chance to be featured on ABC News as our FOGO Program stole headlines for its innovative organic waste collection service operating in Melbourne CBD’s cafes and restaurants. Reducing food waste in landfill as well as setting career goals in the equally innovative Youth Employment Program, everyday heroes showing out.


October’s Ride2Work Day was a huge success. We provided free safety checks for cyclists along the Docklands and MCEC as well as on-site servicing and tune ups. Free snacks from our friends at Bicycle Network and Lime Australia kept spirits high on what was a cheerful and memorable morning.

At the end of October,  Minister for Employment Vicki Ward officially launched the Purpose Precinct at its new home in F Shed, Queen Victoria Market. The social enterprise retail space is Melbourne’s one stop shop for gifts with purpose – stocking clothing and accessories, homewares, and kitchenware from Victorian social enterprises. Another step in building Melbourne’s circular economy and providing safe employment for young people, so come say hello to our staff the next time you’re at QVM.

November was a milestone month as we had our 10 Year Celebration, where we recognised 10 Years of Change and enjoyed the social impact we have made over the years. A great turn out and lovely to see so many faces on the night, be sure to check out our social media for more photos of videos and read our 10 Year Recap at Good News.

December rolled around the corner as we celebrated Open Spaces turning 2! The Good people at Open Spaces are dedicated to maintaining the lawns, bike paths and roads along the M80/Western Ring Road, working in all weather conditions and motivating all of us to go above and beyond. Congratulations on this milestone and keep up the good work!

Honourable Mentions:

Watch this space for all the good news and we hope to see around in 2024!

Stay safe and have a festive holiday season!

Thanks for your continued support, we can’t wait to show you what’s in store for 2024!

Want to get involved in all things Good Cycles?

Enquire about our membership packages for 2024!

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Ministerial Launch of The Purpose Precinct

We were honoured to have Minister for Employment Vicki Ward officially launch the expansion of The Purpose Precinct, almost a year after its String Bean alley launch.

Australia’s first dedicated social enterprise precinct has been officially opened at the iconic Queen Victoria Market (QVM) – giving Victorians a fresh opportunity to shop local ahead of the festive season. Minister for Employment Vicki Ward has today opened the expansion of Purpose Precinct – a new shopping destination featuring 100 local social enterprises selling homewares, clothing, food and gifts.

Co-developed by leading Victorian social enterprises Good Cycles and STREAT and supported by the Social Enterprise Network of Victoria – the precinct recently moved from its temporary home in Stringbean Alley to multiple spaces within the F Shed Laneway, at QVM.

The socially-conscious shopping destination will bring more visitors to the market and create 75 local jobs – including for Victorians that have faced challenges finding a job.

As the festive season approaches Purpose Precinct will give shoppers an option to buy gifts from socially-conscious and purpose-led businesses like Clothing The Gaps, Homie, Mildura Chocolate Company, Green Collect, Free to Feed and more.

Social enterprises are defined as businesses that channel at least 50% of their profits into achieving their mission – whether that’s tackling social problems, improving communities, providing people with access to employment and training, or helping the environment.

 

Good Cycles is responsible for employing Purpose Precinct’s retail staff with a focus on helping young people break through barriers to employment via its Youth Employment Program. As our CEO Jaison Hoenel describes it as, “a registered charity all our profits are directed towards impact, but as a social enterprise and through the Purpose Precinct we can demonstrate how to create meaningful jobs and a safe space for their employees.”

And staff members like Vaughn would agree, he loves how social enterprises are “focused on the human side of business.” Vaughn simply loves having conversations with shoppers and sharing the stories that shape the range of impact driven products on sale.

“Using a work-first approach, Good Cycles creates value out of safety for its young employees"
Jaison
Good Cycles CEO

The Purpose Precinct has a strong focus on impact and sustainability with many products made from recycled or repurposed goods and materials. The Precinct is funded through the Labor Government’s nation-leading Social Enterprise Strategy 2021-25 and the Melbourne City Revitalisation Fund.

There are currently more than 3,500 social enterprises trading across metropolitan Melbourne and regional Victoria, which employ an estimated 60,000 people and contribute $5.2 billion annually to the Victorian economy.

Take part in the conversation and learn about the future of retail. 

Visit the Purpose Precinct at F Shed in Queen Victoria Market.