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Good Deliveries. We Deliver Change.

You know our retail stores, but did you know that Good Cycles also uses bikes to help other businesses deliver their products?

Our Good Deliveries division is now operating to help businesses to deliver into Melbourne’s inner city.

Choosing Good Deliveries means businesses are receiving quality service while supporting Good Cycles to provide safe and meaningful work for Young People in our community.

A competitively priced alternative for small businesses, we can collect the packages (or they can drop them off at our conveniently located Richmond depot) for us to deliver the next day.

Our fleet of e-cargo bikes efficiently navigates high traffic, congested destinations so you can trust Good Deliveries to quickly and professionally meet all delivery needs. Because we use bikes, we are also putting the planet first by reducing emissions spent compared to vans and trucks.

Deliveries can easily be placed via our online portal and can be tracked throughout, with notifications set up for both sender and recipients. We can collect parcels from anywhere in and around Melbourne, and our current delivery area can be found in the FAQ section of the Good Deliveries website.

Keen to work together, putting people and planet first? Find out more about how our Good Deliveries team can work with your business here.

 

Have a suggestion for a business you think you could work with? Let us know via the Contact Us form on our Good Deliveries website.

Learn more about how your donation can make a difference

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Camilo’s experiences in City Services

We recently sat down with Camilo from City Services, to listen to his experiences at Good Cycles and what he has learned on the job so far

Camilo migrated from Venezuela in his late teens, learning English while working around town. After discovering Good Cycles through a Facebook group for Spanish speakers, it led him to a job working as a van driver in our Labour Hire partnership with Lime. His time on the road taught him some valuable communication and management skills, that helped break down his barriers to employment and opened up further leadership opportunities within Good Cycles. Twelve months on, Camilo reflects on his transition to a leadership position, emphasising the importance of learning on the job and being an empathetic listener, and the virtue it plays in motivating his staff.

Tell us about your experiences with Good Cycles

I’ve found that the work is fun and collaborative, which put me at ease on my first day. There’s a focus on keeping the workplace friendly while you learn on the job. When Good Cycles’ Impact Team contacted me for the first time, they made a good impression. They cared about my goals, and that motivated me to try my best on the job. I poured my heart and soul into my work, and it ultimately paid off when the Impact Team contacted me to see if I was interested in taking a leadership role in City Services. I was excited to know that I had made such a positive impact that Good Cycles were headhunting me. 

Tell us about your role as Operations Supervisor. What skills have you acquired and what have you learned about yourself?

During my first week in the office, my supervisor told me: “Expect the unexpected!” When I arrive at work, I first see who is on shift and scan the warehouse for available equipment. I get a sense of how the crew are feeling so I can meet them on their level. Over the past year, I have learned how to manage a team of over 30 people and I have improved my risk assessment skills. Under the guidance of my supervisors, my admin skills have also improved and I can better communicate with partners and clients.

How would you describe Good Cycles as an organisation?

I would say that the company is very patient with its staff. This is a place where you can feel comfortable learning on the job, where you are expected to make mistakes and gradually improve in your role. Everybody sets small attainable goals in a positive working environment that promotes inclusion and safety. Having the Impact Team to assist you in any issues you may have and all the resources they provide makes everybody here feel comfortable on the job.

"At Good Cycles, I was given enough responsibility to feel like my work was worthwhile."
Camilo
Operations Supervisor

What has been a highlight of yours while working here?

Apart from mastering cafe latte art, my first month working as a van driver would be high up on my list. I remember rescuing a scooter from the Yarra River and feeling such a sense of accomplishment. This job gave me the freedom to work the hours I wanted and made me feel like I was achieving something during my shift.

What’s in store for Camilo in 2024? Camilo shared with us his aspirations to undertake study in the field of Interior Design. Camilo’s positive attitude and hard work has been attested to by his peers, and Good Cycles is grateful for all his hard-work approach, the leadership he’s shown, and his cheerful, friendly demeanour he consistently exhibits.

Interested in joining the Good Cycles crew?

Visit our Good Jobs page and see what opportunities await you.

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We recap our 10 Year Celebration event!

The Good Cycles 10 year party was a joyous celebration of social enterprise, history, and our fantastic employees.

Under the sheds of the Queen Victoria Market, our November 16 celebration coincided with World Social Enterprise Day, as we held our own festival of Social Entrepreneurship.

Purpose Precinct and Green Collect opened their doors for trade selling their “for purpose” and upcycled products. All our tasty food was provided by our amazing social enterprise buddies — STREAT, Free To Feed, All Things Equal, and Crepes For Change. And we had all of Good Cycles capabilities on display, showcasing a variety of bikes and machinery across our 4 Divisions; Good Bikes, Good Labour, Good Deliveries and Good Spaces.

We had it all—delicious mocktails and non-alcoholic drinks from Liquid Infusion, a fun Photobooth for our Good People Mosaic, and tunes from Kassandra & Him that had us grooving all night.

It was touching to see a number of guests and staff sporting HI-Viz safety gear in solidarity with our many employees who wear it everyday, in particular the late-night and early-morning crews who couldn’t make it that night.

The evening was enriched by video messages from co-founders Luke Wright and Loretta Curtain plus speeches from Chair Darrell Wade, Co-Chair Lucinda Makrakis, and Good Cycles CEO Jaison Hoernel, each sharing the emotional resonance of the night and eloquently narrating our ten-year journey.

We mixed the old with the new, with a strong and diverse contingency of young people, taking to the stage. A special acknowledgment goes to Stef, Abby, Oliver, Lucy, and Vaughn who each reflected on how Good Cycles has shaped them as individuals, emphasising the importance of belonging to an organisation that creates a safe and inclusive workplace.

"Wearing Hi-Viz tonight symbolises the foundational building blocks Good Cycles has laid down, to create a safe workplace in which young people can succeed and thrive"
Jaison Hoernel
Good Cycles CEO

Our journey was made possible through all our partners over the years, and the generous support of event sponsors Lendlease, Paul Ramsay Foundation, and Queen Victoria Market. Plus a heartfelt shout-out to the dedicated staff from Purpose Precinct and Green Collect who worked tirelessly during the 10 Year Celebration to host the festival of social enterprise.

Special thanks are extended to event organisers Adam, Hannah, Kirra, Joe, Cory, and Khan. Gratitude is also owed to our Gracie St neighbours, advertising firm GDJ, Lara, Cathy, Sally, Hanna and Cormac from Cormac Creative Studios for their countless support and creative hours in crafting the night.

Noteworthy mention goes to Khalid, a former supported employee who left us to create Kushitic Productions, capturing the night’s action and presenting us with all the images featured here, plus the captivating video above celebrating our milestone.

Last but not least, sincere thanks to our own John Bech for his remarkable voice-over skills and to all our fantastic team members who contributed to the creation of the ‘Ride along’ 10 Years of Change video. The event was a beautiful celebration of all the Good People who help us deliver our Good Cycles of Change.

Be sure to join our mailing list for updates on upcoming events and news

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Ministerial Launch of The Purpose Precinct

We were honoured to have Minister for Employment Vicki Ward officially launch the expansion of The Purpose Precinct, almost a year after its String Bean alley launch.

Australia’s first dedicated social enterprise precinct has been officially opened at the iconic Queen Victoria Market (QVM) – giving Victorians a fresh opportunity to shop local ahead of the festive season. Minister for Employment Vicki Ward has today opened the expansion of Purpose Precinct – a new shopping destination featuring 100 local social enterprises selling homewares, clothing, food and gifts.

Co-developed by leading Victorian social enterprises Good Cycles and STREAT and supported by the Social Enterprise Network of Victoria – the precinct recently moved from its temporary home in Stringbean Alley to multiple spaces within the F Shed Laneway, at QVM.

The socially-conscious shopping destination will bring more visitors to the market and create 75 local jobs – including for Victorians that have faced challenges finding a job.

As the festive season approaches Purpose Precinct will give shoppers an option to buy gifts from socially-conscious and purpose-led businesses like Clothing The Gaps, Homie, Mildura Chocolate Company, Green Collect, Free to Feed and more.

Social enterprises are defined as businesses that channel at least 50% of their profits into achieving their mission – whether that’s tackling social problems, improving communities, providing people with access to employment and training, or helping the environment.

 

Good Cycles is responsible for employing Purpose Precinct’s retail staff with a focus on helping young people break through barriers to employment via its Youth Employment Program. As our CEO Jaison Hoenel describes it as, “a registered charity all our profits are directed towards impact, but as a social enterprise and through the Purpose Precinct we can demonstrate how to create meaningful jobs and a safe space for their employees.”

And staff members like Vaughn would agree, he loves how social enterprises are “focused on the human side of business.” Vaughn simply loves having conversations with shoppers and sharing the stories that shape the range of impact driven products on sale.

“Using a work-first approach, Good Cycles creates value out of safety for its young employees"
Jaison
Good Cycles CEO

The Purpose Precinct has a strong focus on impact and sustainability with many products made from recycled or repurposed goods and materials. The Precinct is funded through the Labor Government’s nation-leading Social Enterprise Strategy 2021-25 and the Melbourne City Revitalisation Fund.

There are currently more than 3,500 social enterprises trading across metropolitan Melbourne and regional Victoria, which employ an estimated 60,000 people and contribute $5.2 billion annually to the Victorian economy.

Take part in the conversation and learn about the future of retail. 

Visit the Purpose Precinct at F Shed in Queen Victoria Market.

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Ride2Work Day recap 2023

The sun was shining on thousands of cyclists, as we offered free safety checks as part of Bicycle Network’s annual Ride2Work day

Blessed by some lovely springtime weather, commuters were encouraged to leave their cars at home and ride to work, with thousands of cyclists taking part. It was a busy day for our Good Bikes crew, as we activated two event sites, did some onsite servicing for 80 Collins St, and even had a partnership with the riders from GMHBA Health Insurance in Geelong.

One site was right in front of our Docklands Bike Hub store on Harbour Esplanade, the other at the Melbourne Convention and Exhibition Centre. There was a great buzz as our friendly team offered safety checks and tune-ups, while the kind folk from Bicycle Network counted participants and provided healthy snacks and delicious coffee.

It was great seeing Lime there showing off their bike and scooter share. Since 2020, Good Cycles has partnered with Lime to provide “Good People” for fleet maintenance; keeping the batteries charged, tyres pumped, and ensuring they run smoothly.

Out in Geelong, we offered commuters from GMBHA some special servicing deals through our Membership, and then back in Melbourne while people got to work, our on-site servicing were down in the 80 Collins St end-of-trip facility fixing bikes preparing people for their ride home.

“It’s awesome to be out in the sunshine, enjoying the day surrounded by awesome people while giving a couple of newbies a chance to try to expand their skills in the bicycle retail space."
James
Good Cycles Mechanic

If that wasn’t enough – it was also a great day for two new Youth Employment Program participants, joining the Good Bikes team. “It’s awesome to be out in the sunshine, enjoying the day surrounded by awesome people while giving a couple of newbies a chance to try to expand their skills in the bicycle retail space” says James.

Ride2Work Day 2023 was a fun-filled day. It was great to be a part of one of the biggest events in the years’ cycling calendar. A big thank you to Bicycle Network for all their support, and to every rider who chose the most sustainable and healthy option for their commute; to go by bicycle!

If participating in this year’s Ride2work day meant dusting the cobwebs off your bike, or using it for the first time in a while, and you’ve discovered you’re in need of a tune-up, drop it into one of our stores, or book a service online. Our mechanics provide professional servicing and repairs to all types of bicycles. To find your nearest Good Cycles store, hit the link below.
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Docklands News drops by the Docklands Bike Hub

Recently, our Docklands Bike Hub had the pleasure of a visit from Docklands News

Since 2003, the print and digital publication Docklands News has been a resource for community orientated news for all in and around the 3008 postcode. Docklands News journalist, Kaylah-Joelle Baker, visited our retro-fitted shipping container ‘Hub’ to chat with the team about their experience working with Good Cycles, and what makes our organisation different amidst Melbourne’s bicycle servicing landscape.

(Pictured L to R) Good Cycles' Docklands' staff Abby and Byron, with Good Cycles' Brand & Marketing Manager Adam Lana

Good Cycles’ Docklands’ mechanic Byron summed it up succinctly in his conversation with Kaylah:

I find this place actually creates the opportunity to up-skill employees, whereas in other places there can be limited opportunities to be up-skilled on certain levels of knowledge and tasks. I find this place gives a lot of time to allow staff to learn under seniors and create opportunities to up-skill so you can end up running your own shop in some instances. A lot of people can stay at a lower level of development in other places, whereas this place finds or creates the time for its employees to discuss things.

To read the full article over on the Docklands News website, click here!

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Good Cycles says YES! to the Voice to Parliament

Good Cycles supports a YES vote for the Voice to Parliament

On August 30th, the Federal Government announced the Voice referendum date for October 14. Good Cycles says YES! to the Voice to Parliament. Through our values of equity, respect, well-being, courage and inclusion; we proudly stand alongside the vast majority of First Nations people.
We believe that this constitutional recognition will be a historic step towards a unified country that celebrates our first peoples as the oldest continuing culture on earth.
Yes, we respect that there are differing views and will continue to create inclusive and meaningful, safe jobs for all Australians, new and old.
For more information visit https://www.yes23.com.au/
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A new Purpose Precinct set to bloom in positive growth!

Purpose Precinct Good Cycles Social Enterprise

The Purpose Precinct is growing!

We are excited to announce that the Purpose Precinct has moved into our new and expanding space in the F-Sheds of the Queen Victoria Market. Now encompassing three retail sheds selling social enterprise and circular economy goods.

First Launched in December 2022, The Purpose Precinct is a joint initiative between STREAT, Good Cycles, & SENVIC to showcase the many brilliant products of Victorian social enterprises, unifying a host of different & innovative brands in one central location.

This month, Minister Ben Carroll announced the Purpose Precinct would be moving from its home in Queen Vic. Market’s String Bean Alley, to the new space of the F Shed Laneway. Not merely just a change in location, the new site will be larger, meaning more capacity to support up to 100 exciting Social Enterprises from Victoria

We’ve already expanded the initial concept store into two retail premisses located in F14-15 sheds and we are excited to welcome Green Collect into shed F16 a social enterprise focusing re-use and circular economy products. 

But wait, there’s more to come. Still under construction is the Purpose Precinct’s hospitality offering with more retail, events and activation spaces in the centrally located F sheds and E-stalls to come. 

Perhaps the most exciting news in the announcement is that the new ‘Precinct’ opens the door to on and off-site training and employment pathways for up to 75 participants who’ve experienced barriers to employment. A cause all of us at Good Cycles are incredibly passionate about.

“We’re backing our social enterprises because they create positives outcomes for local workers and the community – and that’s why we’re expanding this precinct at one of our most iconic markets,” 

Minister Ben Carroll.

To read the full announcement, head over to the Purpose Precinct’s website.

The Purpose Precinct is located in the F-shed on the Peel St side of the market. Come down and check it 

This announcement welcomes what will become the new home of the Purpose Precinct, and bigger space to accommodate the growing number of Victorian Social Enterprises it supports. Together with our founding partners at STREAT and SENVIC, we’re thrilled to have the support of Minister Carrol, the Victorian Government, and Queen Victorian Market as we welcome this new space that will continue to showcase the brilliance of Victoria’s Social Enterprises.
Jaison Hoernel
Good Cycles CEO
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Nestled in Nightingale’s Evergreen building, ‘The Local Project’ visits our Brunswick store

'The Commercial Project' takes a closer look at the people and spaces that inhabit the Nightingale Village Precinct.

Recently The Commercial Project – a branch of The Local Project that lends a focus on multi-residential building living, visited our Brunswick store, to chat about the overlap in values and approach that opened the door for Good Cycles to take up residency on the ground level of the Nightingale Evergreen building.

Situated in the cul-de-sac of Duckett street Brunswick, the Good Cycles Brunswick location has been made possible by a co-op of building residents that sought a commercial tenant whose business aligned with the philosophy of its residents, and would complement the precinct.

Through practices of sustainability, a focus on inclusion and community, and a shared for love for all the benefits of pedal-powered 2 wheeled transport, Good Cycles is honoured to have our newest home in this award-winning space.

In this wonderfully produced video, watch the Good Cycles team speak to our mission, and the connection and support that exists from being situated in this unique and special community.

"...Our primary focus is around creating jobs for young people who experience barriers to employment, gain some experience and transferable skills that will take them into wherever they want to go in the future."
Kirra Johnson
Head of Innovation and Impact
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Mental health care for all: let’s make it a reality #WorldMentalHealthDay

There are a lot of great initiatives going on. Just as well – it has been pretty tough going lately. Everything Good Cycles does to make mental health a reality for all is actively supported by you, our members. We do not provide a ‘mental health service’. There are other important and accessible initiatives to make a real difference to mental health and well-being, like:

  1. Promoting cycling
  2. Fostering participation
  3. Creating jobs 

Cycling is so effective for well-being that riding is one of the ‘alternative prescriptions’ doctors around the world recommend for mental health. If you want to know more about just how much you are helping yourself by cycling, read more from our friends at Bicycling Australia. 

Obviously, it’s a lot easier to benefit from cycling if you have access to a bike. That’s one of the reasons Good Cycles has donated 60 bikes in the last 12 months to help people participate in the social and economic life of our communities. It might include exercise, visiting friends, or getting to work. It doesn’t matter whether you ride for the mental health benefits; they happen anyway.

It takes a bit of coordination and planning to create jobs, and as supporters of Good Cycles, it’s one of the things our members enable. The research evidence is ‘strongly supportive of a causal relationship’ between unemployment and mental ill-health. Our jobs are specifically targeted for those who are under-represented in the workforce so it is also one of the initiatives that improves mental health equity. Thanks again, members.