We recently sat down with Camilo from City Services, to listen to his experiences at Good Cycles and what he has learned on the job so far
Camilo migrated from Venezuela in his late teens, learning English while working around town. After discovering Good Cycles through a Facebook group for Spanish speakers, it led him to a job working as a van driver in our Labour Hire partnership with Lime. His time on the road taught him some valuable communication and management skills, that helped break down his barriers to employment and opened up further leadership opportunities within Good Cycles. Twelve months on, Camilo reflects on his transition to a leadership position, emphasising the importance of learning on the job and being an empathetic listener, and the virtue it plays in motivating his staff.
Tell us about your experiences with Good Cycles
I’ve found that the work is fun and collaborative, which put me at ease on my first day. There’s a focus on keeping the workplace friendly while you learn on the job. When Good Cycles’ Impact Team contacted me for the first time, they made a good impression. They cared about my goals, and that motivated me to try my best on the job. I poured my heart and soul into my work, and it ultimately paid off when the Impact Team contacted me to see if I was interested in taking a leadership role in City Services. I was excited to know that I had made such a positive impact that Good Cycles were headhunting me.
Tell us about your role as Operations Supervisor. What skills have you acquired and what have you learned about yourself?
During my first week in the office, my supervisor told me: “Expect the unexpected!” When I arrive at work, I first see who is on shift and scan the warehouse for available equipment. I get a sense of how the crew are feeling so I can meet them on their level. Over the past year, I have learned how to manage a team of over 30 people and I have improved my risk assessment skills. Under the guidance of my supervisors, my admin skills have also improved and I can better communicate with partners and clients.
How would you describe Good Cycles as an organisation?
I would say that the company is very patient with its staff. This is a place where you can feel comfortable learning on the job, where you are expected to make mistakes and gradually improve in your role. Everybody sets small attainable goals in a positive working environment that promotes inclusion and safety. Having the Impact Team to assist you in any issues you may have and all the resources they provide makes everybody here feel comfortable on the job.
What has been a highlight of yours while working here?
Apart from mastering cafe latte art, my first month working as a van driver would be high up on my list. I remember rescuing a scooter from the Yarra River and feeling such a sense of accomplishment. This job gave me the freedom to work the hours I wanted and made me feel like I was achieving something during my shift.