Our Good Deliveries team partnered with Citywide for the fourth time to deliver 10,160 bin liners packages to City of Melbourne residents. We’re so proud to recognise the work our team did, given this huge project requires an incredible amount of planning, flexibility and communication.
Under the management of our Operations Coordinator Lucas, a crew of six assembled each morning in a North Melbourne warehouse to be assigned their section, which they were dropped off to with their trolley and boxes of packages in a van driven by our Youth Employment Program coaches.
The team then got busy! Using the ‘NowGo’ app on provided work phones, they could see the streets and houses involved, mark the delivery as done and record a ‘proof of delivery’ photo.
Our Impact coaches drove around throughout the shift, checking in on staff (especially on super hot days with fresh fruit, water and sunscreen!) and replenishing the FOGO package tubs. The coaches would also collect everyone to return back to the warehouse at the end of the shift .
Lucas was able to track the deliveries throughout the day, advise on any delivery issues and crosscheck each day to plan for the next.
This work was great team work by our Good Deliveries, supported by our Impact and Central Services teams, and provided hours for six Youth Employment Program staff. A shout out to Lani, Brian, Ben, Luz, Georgia and Ivy for their diligent work. Well done to Brian and Ben who have also gone on to other roles with Good Cycles in our Good Deliveries organic waste and solar bin teams.
"We’re so happy to see that since the completion of the program, two young people have transitioned into other roles with Good Cycles and are absolutely thriving, which is exactly what we hope for from short-term opportunities like this."
Lucas has been involved every year however this was his first as Team Leader. We are exceptionally proud of his management of this work, the problem solving and initiative he showed and his care for his fellow team members. We asked him some questions about this year’s project.
What were the main differences between your involvement this year compared to last year?
In previous years I was more behind the scenes and only helping out during the rollout. This year I was the team lead and was much more in charge of the planning prior to the start. I was also more involved in the employees and performance management, of which there was not much to do as the team was fantastic.
What did you enjoy about this year’s work?
I enjoyed learning about the team and figuring out how they work and what the most suitable area I can assign to them to get their best potential. I also enjoyed having autonomy over how the contract was fulfilled.
What are you most proud of?
I am the most proud of the effort that the team made. This year was full of really great people who did their best. Everyone was also super open and proactive with communication and as the supervisor, I really really appreciated it.
Khan Churchill, our Head of Impact, reflected upon this work, “This project has been such a fantastic opportunity for Good Cycles, allowing us to employ some incredible young people many of whom have had a really rough time gaining and maintaining employment in the past. This gives them the chance to show what a valuable contribution they can make given the opportunity and support.”
We’re proud to highlight the exceptional effort our staff have demonstrated over this project, showcasing outstanding teamwork and communication skills to again successfully complete this important environmental initiative.